March 28, 2024
Understanding Serial Churners
As we noted in the most recent Antenna State of Subscriptions Report, Serial Churners–individuals who have canceled three or more Premium SVOD services in the past two years–are a growing and active cohort of U.S. streaming subscribers. According to Antenna data, at the end of 2023 nearly one-in-four streaming consumers qualified as Serial Churners, an increase of 42% YoY.
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